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Frequently Asked Question

At PMG Multi-Rotors, we manufacture high quality and reliable products for professionals. We stand behind our products with limited lifetime warranties and 24/7 support to ensure you can always rely on both us and our products to help you get the job done. See these FAQ's and corresponding answers that many have inquired about before making a purchase.

 

Why Does the RECON "Ready For Service" Package cost so much?

The RECON "Ready For Service" (RFS) Package price is configured for a PMG Multi-Rotor built RECON that has been fully assembled, completely dialed and ready to fly.

What is included: Flight controller, GPS, Radio system, custom loomed wire harnesses, 2 x 5000mah 6 cell batteries with a DUO 350 watt charger, assembly, labor, updating and calibrating flight controller, configuring remote and $200 custom fitted hard case.

Thorough flight-testing also ensures the multi-rotor is 100% flawless before shipping. Also included is our warranty on the entire build with complete support and training at our shop if needed. Also, individual parts will be available at a discounted rate for current RECON owners. The individual RECON parts will not be listed for sale on the website.

If you are on a budget or trying to save money, we encourage those with the ability and expertise to configure, install and build their own multi-rotors from our available RECON DIY Frame Kit and purchase essential components from the PMG Multi-rotors Online Store or from your own preferred source.

 

Can I purchase a RECON DIY Kit and / or certain parts of a RECON?

RECON is available for purchase as a DIY Frame Kit. Click the link to see what the frame kit includes and upgrade your purchase from there.

We do offer necessary components to complete a multi-rotor project, so shop in our online store to fulfill your needs. If you are on a budget or trying to save money, we encourage those with the ability and expertise to configure, install and build their own multi-rotors from our Frame Kit option and purchase needed accessories from the PMG Multi-rotors Online Store or from your own preferred source.

We know that the hobby guys can source items from China and we have no intentions of trying to compete with that or bulk sales. However we do stock everything here at our facility in Corona, California and can overnight items within the states. Customers are also welcome to stop by our shop for same day pickup. That convenience is worth a couple extra dollars!

Individual RECON parts will be available at a discounted rate for current RECON owners. The individual RECON parts will not be listed for sale on the website.

 

Is the RECON Quad-Copter really capable of 50-minute flights?

The RECON Quad-Copter features a well-organized layout of components and a streamlined design capable of carrying (2) 10,000 mah Lipo Batteries for a total of 20,000 mah of power. With this power to weight ratio your flight time is extended to maximum lengths of up to 50 minutes or more.

Of course, after adding a payload of gimbal, camera, and other accessories, the additional weight will consume power and decrease available flight time.

 

Does the RECON use DJI S800 arms?

No, the RECON comes with PMG Multi-Rotors detachable arms. The RECON's arms are molded with thick walled aluminum tubes down the length. They are light weight, perfectly balanced and very sturdy.

 

Can I use DJI S800 arms on my RECON?

So far, the testing we have done with s800 arms on a RECON have delivered less than desirable results. Flight charachteristics were ill performing versus what the RECON typically demonstrates with the PMG Multi-Rotor specified arms.

The s800 arms utilize different motors and ESC's than what the RECON was designed around. They are close in specs, so in theory, they should work fine. We will do more testing and development and are currently working to improve some gain settings. We will continue to experiment with a mission to accommodate current s800 owners. In the meantime the kits will only be available with our arms.

PMG Multi-Rotor's RECON Arms are less expensive anyway for replacements so you'll be better off in the long run.

 

Does the RECON Arms have built-in ESC's?

The RECON arms plump wires through the skeleton and are waterproof and sealed, which power the ESC's at the arms end. The ESC's are bolted underneath with the motors bolted on the top-side of the arm.

Each arm features a color coordinated LED light to distinguish front and back and also have mounting points for arm extenders and / or compatible landing gear.

 

Is the RECON compatible with Camera Gimbals?

RECON is very capable of swinging many different gimbals. The Recon can be setup with a GoPro gimbal that is mounted on the nose and does not require any landing skids/legs. We also have a nose-mounted gimbal that handles cameras like the NEX 5 or 7 even with a zoom lens on it! We designed these items to allow RECON to stay easily portable and to keep the low profile, high wind tolerance features of RECON intact.

Configure your RECON any way you prefer. With an easy modification such as adding traditional landing gear, you can mount up just about any gimbal you can get your hands on to it.

The RECON has a ton of thrust and can carry a substantial amount of weight.

 

How does the RECON's COG react to various battery configurations?

Though we have not tested every battery configuration, we have experienced close to the same flight characteristics whether using 2 x 5,000mah, 1 x 8,000mah, 2 x 8,000mah and 2 x 10,000mah. The COG (Center Of Gravity) point is technically just behind the front of the battery tray, but the offset and wide spread of the arms creates a situation where the weight displacement does not matter as much as it typically does.

There is a ridiculous amount of thrust available with the RECON Quad-Copter so it flies well with varying loads. Also, the tray is large so anything smaller than the 10,000mah packs actually has quite a bit of room to move around.